Shipping policy
Last updated: October 3, 2026
Where We Ship
DemiBu currently accepts orders for delivery within the United States only.
Shipping Origin
Each product page states the item’s current shipping origin. Some items ship from our California warehouse and others ship from China while U.S. inventory is being moved in batches. An order containing items from both origins may arrive in separate packages.
U.S. Shipping Rates
- Orders under $79 USD: $8.99 USD standard tracked shipping
- Orders of $79 USD or more: free standard tracked shipping
Estimated Delivery Time
Delivery estimates are counted in business days and are not guarantees.
- California warehouse: 1–2 business days to process, then typically 3–7 business days in transit. Estimated total: 4–9 business days.
- China warehouse: 2–5 business days to process, then typically 7–15 business days in transit. Estimated total: 9–20 business days.
Mixed-origin orders may arrive in separate packages. Customs review, carrier delays, severe weather, peak seasons, and incomplete delivery details can extend these estimates.
Duties, Taxes, and Carrier Fees
Shipping charges collected by DemiBu are shown at checkout. For an item shipped from China, U.S. customs or the carrier may assess import duties, taxes, processing fees, or other charges. Unless the product page or order confirmation expressly says those charges are included, the recipient is responsible for amounts requested by customs or the carrier. These amounts are separate from DemiBu’s checkout shipping charge.
Tracking and Delivery Details
Tracking information is emailed after dispatch. A carrier may request a delivery phone number for a China-origin shipment. Review your address and contact details before placing the order, and email hello@demibu.co promptly if a correction is needed before dispatch.
Questions about an item’s current origin or delivery estimate? Email hello@demibu.co before ordering.