Terms of Service

DemiBu · Brand Governance & Ethics Terms of Service Effective October 2026
Clarity & Mutual Trust

Mindful care, guided by transparent standards.

Welcome to DemiBu. We believe authentic wellness begins with transparency. These Terms of Service govern your visits to www.demibu.co, your orders of our artisan botanical self-care essentials, and our mutual commitments to a respectful, honest relationship.

Fresh single-origin botanical mugwort hanging on an ancient wooden doorway in sunlight.
DemiBu Standards · Verified 2026
01 / BOTANICAL LIFESTYLE

Comfort & Wellness

Our formulas and tools are crafted for everyday self-care rituals and mindful comfort. They are not medical treatments or diagnostic instruments.

Non-Medical Lifestyle Goods
02 / HONEST COMMERCE

Transparent Pricing

Prices are shown clearly in USD. What you see at checkout is the full amount, with zero hidden fees or unexpected doorstep tariffs on delivery.

No Hidden Duties or Fees
03 / ARTISAN INTEGRITY

Original Design & Craft

All imagery, editorial copy, artisan tool designs, and botanical formulations are protected intellectual property of DemiBu.

Protected Brand Heritage
DemiBu botanical emblem

"Honesty is the root of quiet care. We stand firmly behind every bottle, tool, and promise."

Every transaction on DemiBu is supported by dedicated human care. If you ever have a question regarding an order or our policies, we are here to make it right.

Legal Terms Breakdown

Governing Policies & Commercial Standards

Please review these provisions carefully before browsing our boutique or placing an order:

SECTION 01

Agreement & Use of Site

By accessing or purchasing from www.demibu.co ("the Site", operated by DemiBu), you agree to be bound by these Terms of Service. If you do not agree to all terms, you may not access the site or use any services.

  • You must be at least the age of majority in your state or province of residence to place orders.
  • You agree not to use our products for any unauthorized or illegal purpose.
SECTION 02

Product Nature & Natural Variations

DemiBu crafts holistic wellness goods rooted in natural mugwort, essential oils, and artisan materials (such as sandalwood and aerospace-grade titanium):

  • Non-Medical Lifestyle Distinction: Our products are lifestyle and comfort goods. They are not intended to diagnose, treat, cure, or prevent any medical condition.
  • Natural Batch Variations: Due to pure botanical harvesting and natural wood graining, slight variations in aroma, color tone, or wood pattern are normal and celebrate authentic craftsmanship.
  • Patch Testing: We recommend patch-testing any essential oil or herbal blend on a small skin area prior to extensive use.
SECTION 03

Orders, Pricing & Cancellation

All prices are displayed in United States Dollars (USD) and are subject to change without prior notice:

  • We reserve the right to limit or refuse any order that appears placed by unauthorized resellers or dealers without prior written agreement.
  • In the rare event of a pricing typographical error, we will notify you immediately and issue a full refund if the order cannot be fulfilled as listed.
  • You agree to provide accurate, current recipient and payment information for all orders.
SECTION 04

Shipping & Return Policies

Your purchases are subject to our specialized logistics and refund frameworks:

  • Fulfillment timelines, warehouse origins (California Hub & Beijing Artisan Studio), and delivery details are governed by our Shipping Policy.
  • Returns, exchanges, and damaged transit claims are subject to our 30-day guarantee described in our Refund Policy.
SECTION 05

Intellectual Property

The DemiBu name, logo, botanical leaf emblem, custom photography, editorial writing, and packaging concepts are the exclusive property of DemiBu:

  • No part of our website or materials may be copied, reproduced, or exploited commercially without express prior written consent.
SECTION 06

Limitation of Liability

To the fullest extent permitted by applicable law, DemiBu shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the site or products.

  • Our total liability for any claim arising from an order is strictly limited to the amount paid for that specific purchase.
SECTION 07

Governing Law & Severability

These Terms shall be governed by and construed in accordance with the laws of our principal place of business, without giving effect to conflict of laws principles. Applicable statutory consumer rights in your local jurisdiction remain intact.

SECTION 08

Policy Updates & Amendments

We may update or revise these Terms from time to time to reflect operational, legal, or regulatory requirements. The most recent version posted on this page shall govern current usage.